When people practices feel unclear, fragmented, or hard to run.
I help organizations turn them into clear, practical, and fully operational systems.
The kind of work where things get built, decisions get made, and nothing gets left sitting.
​Welcome! I’m Amanda Malcolm, founder of NextPhaseHR.
For over 20 years, I’ve supported organizations in turning their people practices and strategies into clear, practical, and fully operational realities.
With deep experience across HR, people leadership, systems, and change, I’m typically brought in when leaders need clarity, structure, and follow-through on the people side of the business.​
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HOW I SUPPORT ORGANIZATIONS
Explore my five service areas to see how I can support you and your business.
WHEN CLIENTS REACH OUT
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Clients typically call me when:
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HR and people processes are inconsistent, unclear, or difficult to run
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Leaders are making people decisions without enough structure or confidence
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People initiatives lose momentum or never fully land
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An HR system is being selected or implemented without the right foundations
​WHAT IT’S LIKE TO WORK WITH ME
Clients don’t just bring me in for expertise — they bring me in because they know the work will get done, and done well.
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You won’t have to chase progress or wonder where things stand
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You’ll be kept informed, without being overwhelmed
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Your team will feel supported, aligned, and clear on what’s happening
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I bring strong judgment around what needs attention — and what doesn’t
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When challenges come up (and they always do), I solve them quickly and thoughtfully
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I take ownership of the work, so you don’t have to carry it alongside everything else on your plate.
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EXPERIENCE SNAPSHOT
My work spans everything from building people practices from the ground up, to leading complex system implementations, audits, and transformation initiatives across teams and functions.
WHAT I HELP PUT IN PLACE
I support founders, executives, and HR teams by delivering tangible, usable outcomes such as:
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Clear, structured people practices
So policies, onboarding, performance, and development are consistent, usable, and support the business
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Programs that are actually used and sustained
Designed to work in the real world — not just on paper
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Systems that reflect how your organization actually operates
With the right decisions, structure, and processes behind them
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Initiatives that move forward and stick
With the leadership, alignment, and follow-through needed to get them over the finish line
​​​​WHY CLIENTS CHOOSE TO WORK WITH ME
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Straightforward, practical advice — not generic or over-engineered solutions
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A trusted partner for sensitive people decisions
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Work that continues to deliver value long after the engagement ends
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Because your next phase deserves people practices you can trust, run, and rely on.
HOW I WORK
I work as a hands-on partner — embedded enough to understand the
day-to-day reality, and senior enough to guide the decisions that matter.
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Core Values
~ Authenticity ~ Trust ~ Impact
🔹Authenticity – I believe in real, honest partnerships built on trust and transparency. I don’t sugar-coat the truth or offer fluff—but I deliver it with care, empathy, and your best interests at heart. I do what’s right for your business, not just what’s easy—and I’ll always share what you need to hear in a way that supports you and your goals.
🔹 Trust – Trust is the foundation of every successful partnership. My clients count on me as a true extension of their leadership team, and I take that responsibility seriously. I build trust by delivering on commitments, communicating with transparency, and creating space for open, honest conversations. With discretion, integrity, and clarity, I help leaders navigate change with confidence.
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🔹Impact – My work isn’t about checking boxes—it’s about driving meaningful, lasting change. I focus on solutions that are practical, sustainable, and aligned with what matters most to your business and your people.
CREDENTIALS & AFFILIATIONS
